Welcome to Hrishnali (referred to as "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our e-commerce platform, services, and content. By accessing or using Hrishnali.com, you agree to be bound by these Terms. Please read them carefully before using the platform. If you do not agree to these Terms, you must discontinue use of our services.
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1. Definitions
In these Terms, the following words have the meanings ascribed to them:
"Platform" refers to the website Hrishnali.com, including any subdomains and services provided through it. User", "you", or “your” refers to any individual or entity that accesses or uses the Platform. “Vendor” refers to third-party sellers who list and sell their products on our Platform. “Services” refers to any features, functions, or products offered by Hrishnali.com. “Content” includes all text, images, data, and media available on the Platform.
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2. Eligibility
To use our Platform, you must:
Be at least 18 years of age, or have the consent of a parent or guardian if you are a minor. Have the legal authority to enter into a binding contract. Use the Platform only for lawful purposes in compliance with all applicable laws and regulations. Provide accurate, current, and complete information during the registration process and maintain the accuracy of such information at all times. We reserve the right to restrict access to our Platform and services to anyone, at our sole discretion, for any reason or no reason, without notice.
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3. Account Registration
To access certain features of the Platform, you may be required to create an account. By creating an account, you agree to:
Provide accurate, current, and complete information during the registration process. Maintain and promptly update your account information to keep it accurate and complete. Keep your account credentials, including your password, secure and confidential. Be solely responsible for any activities that occur under your account. Immediately notify us of any unauthorized access or use of your account. We are not responsible for any loss or damage arising from your failure to comply with these obligations.
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4. Use of the Platform
By using Hrishnali.com, you agree to the following:
You will use the Platform for personal, non-commercial purposes unless expressly authorized by us. You will not engage in any fraudulent, abusive, illegal, or deceptive activities while using the Platform. You will not use our Platform to infringe the intellectual property rights of others, including the distribution or reproduction of copyrighted materials without permission. You will not interfere with the operation of the Platform, including but not limited to the introduction of malware, denial of service attacks, or attempting to bypass security measures. You will comply with all applicable laws and regulations while using the Platform. We reserve the right to terminate or restrict your access to the Platform if we determine that you have violated these Terms or engaged in any unlawful activities.
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5. Vendor Terms
Hrishnali.com is a multi-vendor e-commerce platform where third-party vendors can list and sell their products. Vendors are responsible for the following:
Product Listings: Vendors must provide accurate, complete, and lawful descriptions of their products. Misleading or false information is prohibited.
Pricing: Vendors are responsible for setting their own prices, ensuring compliance with all applicable laws related to pricing, sales, and taxes.
Order Fulfillment: Vendors are responsible for processing and fulfilling orders in a timely manner, ensuring that products match the descriptions provided.
Customer Service: Vendors must provide responsive and professional customer service, addressing buyer inquiries, complaints, and return requests promptly.
Compliance: Vendors must comply with all applicable laws and regulations related to their products, including safety, quality, and legal standards. Hrishnali.com acts as a facilitator between buyers and vendors and does not assume responsibility for any disputes or issues arising from transactions between users and vendors.
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6. Products and Services
We aim to provide accurate information on our products and services; however, we do not guarantee that the descriptions, prices, or other content are error-free, complete, or current. All product images are for illustrative purposes only, and actual products may vary.
6.1. Pricing and Availability
All prices displayed on Hrishnali.com are in [insert currency] unless otherwise stated. Prices and availability of products are subject to change without notice. We reserve the right to limit the quantity of items purchased per person or household.
6.2. Order Acceptance and Cancellation
We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in pricing, or issues identified by our fraud detection processes. In the event of a cancellation, you will be notified, and any payment made will be refunded.
6.3. Shipping and Delivery
We provide detailed shipping terms in our [Shipping Policy], including delivery times, costs, and methods. Please refer to the Shipping Policy for more information.
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7. Payments
7.1. Payment Methods
We accept various payment methods, including credit cards, debit cards, digital wallets, and third-party payment gateways. By making a payment, you represent and warrant that: The payment information provided is accurate and belongs to you or that you are authorized to use the provided payment method. You have sufficient funds or credit available to cover the payment amount.
7.2. Third-Party Payment Processors
We use third-party payment processors to handle payments securely. By submitting your payment information, you agree to the terms and policies of the respective payment processors. We are not responsible for the actions of third-party payment processors.
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8. Returns, Refunds, and Exchanges
We want you to be satisfied with your purchases. Please review our [Return and Refund Policy] for detailed information regarding returns, refunds, and exchanges, including time limits, conditions for returns, and refund methods.
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9. Intellectual Property Rights
All content available on Hrishnali.com, including but not limited to text, images, logos, trademarks, videos, software, and graphics, is the intellectual property of Hrishnali.com or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any of the content without our express written permission.
Unauthorized use of our intellectual property may result in legal action.
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10. Limitation of Liability
To the fullest extent permitted by applicable law, Hrishnali.com, its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with the use of the Platform or the inability to use the Platform. Our total liability for any claim arising out of or related to your use of the Platform, whether in contract, tort, or otherwise, shall not exceed the amount paid by you, if any, for accessing the Platform during the three months preceding the claim.
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11. Indemnification
You agree to indemnify, defend, and hold harmless Hrishnali.com, its affiliates, and their respective officers, directors, employees, agents, and vendors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to: Your use of the Platform. Your violation of these Terms. Your violation of any third-party rights, including intellectual property or privacy rights. Any dispute between you and a vendor or third party.
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12. Termination
We may terminate or suspend your access to the Platform at any time, without notice or liability, if we determine that you have violated these Terms, engaged in unlawful conduct, or otherwise acted in a manner that may harm the Platform or its users. Upon termination, your right to use the Platform will immediately cease. You may also terminate your account at any time by contacting us. Termination does not relieve you of your obligations to pay for any outstanding purchases or resolve any pending issues.
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13. Changes to These Terms
We may update or modify these Terms from time to time to reflect changes in our practices, services, or applicable laws. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We recommend reviewing these Terms periodically to stay informed of any updates. By continuing to use Hrishnali.com after any modifications to these Terms, you agree to be bound by the revised Terms.
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14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles. Any disputes arising out of or related to these Terms or the Platform shall be subject to the exclusive jurisdiction of the courts in Jurisdiction.
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15. Contact Information
If you have any questions, concerns, or requests regarding these Terms, please contact us at:
Email:support@hrishnali.com
Contact Form:Contact us
